Slots Cafe, like the name, has a distinctly non-casino, casual game feel to it. When we first heard of the Slots Café, we were immediately intrigued by the name and wondered what kind of a café outside of Vegas, lets you get in on slot action. To our pleasant surprise, Slots Café ended up being an extremely pleasant place to play, with plenty of choices in terms of game selection and other promotional options, plus a sleek and easy to use site.
Slots Café was founded in 2015 by the Imperium Network Solutions Limited Casinos and currently operates under licenses of Curacao eGaming and the UK Gambling Commission, both highly regarded licenses in the industry. Offering software from several top software developers and a solid mobile platform, Slots Café is definitely a casino that is looking to make an impact in the industry.
Software and Games
When it comes to the slots available on the Slots Café platform, you find exciting titles developed by NetEnt, Leander Games, Nyx Interactive, Aristocrat and Betsoft. For the most part, the games available are video slots, with approximately 250 slots challenges on display. There are many classic player favourites such as ‘Jack and The Beanstalk’, ‘Go Bananas’, ‘Jack Hammer’ and ‘300 Shields’ among the games on offer. The casino also offers a few dozen jackpot slots including ‘Mega Moolah‘, ‘Arabian Nights’ and ‘Mega Fortune’, all outrageously popular and with the proven potential of making players millionaires in moments.
The table games section although pitiful by normal standards contains around 40 games, with popular versions of Blackjack, Roulette and Baccarat available along a few other titles. Players who prefer to play table games with real life dealers will have the option of playing the Live Casino which offers about 20 tables with games that include Blackjack, Roulette, Dream Catcher and Caribbean Stud. Honestly speaking though, if you are a serious table games player, Slots Café isn’t going to cut it, you’ll need to find a more traditional casino to fit your needs.
Slots Café Mobile Casino
Like most of the newer online cafés, Slots Café gives its customers an option to plug in and go. As long as you are using a wireless device with an HTML5 friendly mobile browser, which includes most phones and iPads, you will be able to run the Slots Café software instantly with no need to download, streaming your games instantly.
While the list of titles in the mobile version is slightly smaller than the one available in the desktop version, you will still have access to a large number of games on the go, and most of the very popular titles will be readily available for instant mobile play.
When it comes to player promotions, Slots Café is slightly less impressive than some of their competitors. Unlike many online casinos that offer numerous promotions to their existing players, Slots Café focuses on the new customers, offering the bonuses upon first deposits. While these offers are quite generous, we would love to see Slots Café introduce some extra promotions for their loyal customers.
- Live Chat: 24/7 on Site
- Email: firstname.lastname@example.org
- FAQ: Yes
Customer support of the Slots Café is currently available through live chat all day long and via email. We could not find a telephone number to contact the casino at this time, so we opted for the live chat to test their agents. The agents were fairly quick to respond and answer our questions in what seemed to be pretty good English. While we have no complaints on the quality of support given, we would love to see Slots Café also introduce a telephone number where they can be reached for quick resolution of player issues.
Banking is a very important aspect for any online casino as players need to know that they can make deposits and withdrawals quickly and efficiently when gambling online. The banking methods offered at Slots Café include Skrill, Neteller, Mastercard, Visa, Bank Wire, Trustly, Paysafecard and a few other country specific deposit methods.
The deposits made by all methods other than Bank Wire will appear in your account instantly. When you try to withdraw money from the casino, your money goes into ‘pending status’, where it will remain from 72 and 96 hours. Once this period has passed, the money will be paid out within 24 hours if you requested an e-wallet pay-out or within a week for other methods.
Overall speaking, we would love to see Slots Café speed up their withdrawals by shortening the pending period which would make the cash-outs faster. They could also add several other popular banking methods to make life easier on thousands of players.
The casino offers solid customer support through live chat and email, but lack a telephone number where they could be reached. The banking sector is a little bit slow, but reliable and trustworthy. Overall speaking, we recommend giving Slots Café a shot, simply based on its reliability and ease-of-play. Keep in mind, you shouldn’t expect too much in terms of regular promotions and be patient with withdrawals!
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